Social Web Apps Design & Online Community Development

Pondering Why Google Execs Do Not Use G+

by OsakaSaul on October 5, 2011

This is my condensed Amp of today’s brilliant article in Mashable by Ben Parr. If for nothing else, you will delight in the infographic,

“Google Management’s Public Use of G+”

Let us know if you believe senior Google staff needs to or need not show they believe in G+ utility – by using their own network.

Amplify’d from mashable.com

One of the most important rules in software is to eat your own dog food. If you have confidence in your product, use it – yourselves.

Perhaps somebody should tell that to Google’s senior management, because they are failing to eat their own dog food when it comes to Google+.

The results aren’t pretty. Co-founders Larry Page and Sergey Brin have posted publicly on Google+ 22 times. Executive Chairman Eric Schmidt doesn’t even have a Google+ account, nothing short of an embarrassment when company bonuses are directly tied to social media success.

The rest of Google’ senior management isn’t any better. Chief Business Officer Nikesh Arora has never posted on Google+ and Chief Legal Officer David C. Drummond doesn’t even have an account. CFO Patrick Pichette, to his credit, has posted several times publicly.

Here’s another shocker: not one of Google’s six independent board members have ever posted publicly on Google+.

Leading By Example

Let’s start out with addressing a few caveats. First, these senior Googlers could be posting a ton privately and we simply don’t know it. But it’s more likely that their lack of public engagement is indicative of their lack of engagement overall. This is especially true of Google’s management, which has an incentive to promote Google+ publicly.

It doesn’t matter how you slice it: if Google’s management truly believed in Google+ as the future of the company, they would be more engaged. Not being connected to a product that has such a direct correlation to the company’s future is dangerous. This is about leading by example. Why should Google employees be excited about Google+ if their managers aren’t excited?

Google’s management is a busy group, but having only three members of its management team post more than 10 times sends a terrible message. It makes people question the commitment Google has to social.

 

About Saul Fleischman

Working with social web apps developers on getting things made: my role tends to be functionality ideation, user experience, and also, marketing communications and community development.

su.pr size it! http://su.pr/2LExq7

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  • Sherry Nouraini

    Interesting facts Saul!  I read so many Facebook hate posts and comments, it is refreshing to see someone question Google for a change.  It is crazy how people have made cults of Facebook or Google lovers, as if these two companies are in it for us.  For both Google and Facebook, us users are means to the same end: more profit from ad revenue.  Wish people would chill and use these two networks to just connect and have fun. Know what I’m sayin?

    • Saul Fleischman

      Thank you very much, Sherry. Truly, as you noted, I am not “hating” G+.  I still like it (my wife has had her fill.. go figure…), but love the scathing insight of Ben Parr – especially in the infographic chart he provided.

      And yes, we should do as you say: connect, have fun.

  • Karla Campos

    Maybe they have no idea that people have noticed….

    • Saul Fleischman

      Thanks, @karlacampos:twitter and I do believe that after Ben’s article went live, there was backlash; how could there not be?  Just look at the no. of followers Ben has – just within G+!

  • Word Bomber

    Good point, Sherry. Our own ends are different to those of the Google exec’s. In fact, my end is different to any other I’ve ever seen..

  • Robert Mercier

    So, by Ben Parr’s logic, then, every Adobe executive must, in a public way, use DreamWeaver, Flash, Air, Photoshop, etc? Where is the outcry that we don’t have a website that was developed and designed using those pieces of software by Adobe’s executive team? They clearly must not believe in creativity, if they’re not using their own software.

    • Saul Fleischman

      Is that fair, though? While we can creat with Google+, those excutives mentioned could simply interact with us lowly users. When even that is not worth 10 minutes of their day, I woul agree with Ben Parr: it says something about what worth they regard it as having.

      I will add that it is a bit of a social media “fail” on their part.  Please, the Senior Vice President of “Search” having yet to put through one post in G+? That says nothing…?

      Thanks for joining our conversation here, @google-f1333c806bcfda69e6af4bef4da29131:disqus by the way!

  • Anonymous

    Interesting article–who knew?! It would just make sense to me that they would definitely want to take the lead and set the example, but then I think pretty simplistically.

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